Privacy & Cookie Policy

Privacy & Cookie Policy

This privacy policy is for the Stressfree website and has to do with how we use any personal information we collect from you on this website. In summary, any personal information we collect will be stored safely and securely. We never share any of your personal details outside our organisation.

You have the right to access to your records and either have them corrected or have them removed from our databases completely. Please email info@stressfreehire.com if you’d like to make such a request.

Your Privacy

What information do we collect about you?


We collect information about you when you make a pre-sales enquiry. This generally includes names, telephone numbers and email addresses.

If you book our team for your event or wedding we will need additional information including venue information, party details and payment methods.

When you visit our website, we do collect information in cookies. There is more information about what cookies are and which cookies we use on this page.

How long is the information kept?

We retain event enquiries on our database for a period of 2 years, once that period is passed the record is deleted from our database. Client data related to bookings are kept for a period of 10 years.

Marketing

If you agree, we would like to send you information about our event design services. If you have consented to receive marketing, you may opt out later.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email info@stressfreehire.com to let us know.

How will we use the information about you?

If you send Stressfree an enquiry about your event, we collect information about you to process your enquiry. Using that information, we will either email or phone you about the event.

If you decide to place a booking with Stressfree, additional personal information will be collected to facilitate the booking of the event. We only collect information necessary to book the event and ensure we understand the needs of your party.

Stressfree will not share your information with anyone else.

Access to your information and corrections

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please email info@stressfreehire.com.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies used on this site

To make full use of the Stressfree site, your browser needs to accept cookies.

Our cookies don’t store sensitive information such as your name or address. However, if you’d prefer to restrict, block or delete cookies from our website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Managing Cookies

You don’t need to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block cookies you can do this through your browser settings, the Help function in your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Useful links:

Cookies we use

PHPSESSID

The PHPSESSID cookie is native to PHP and enables our website to store serialised state data. On this website it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.

_ga, _gat, _gid

Google Analytics: used to track amount of visits, and the time of the visit and keeps track of returning visits. No personal information is stored in the cookie.